The six-step process, end to end.
Designed to run alongside your existing operations, scale with your volumes, and produce audit-trail data in the format your compliance lead and CFO need.
- Step 01
Box test and business case
A representative box, typically 20 to 200 garments, processed through the full Opera flow. You receive item-level recovery data and a business case for your category, costed to your own volumes. The first box test is free.
- Step 02
Pickup and grading
Weekly collection from a single point in your facility. Inspection, cataloguing and condition grading at the receiving site, item by item.
- Step 03
Cleaning and conditioning
Wet cleaning, stain removal, drying, ironing and final presentation. Performed by trained garment care professionals against your brand's quality threshold.
- Step 04
Repair and reconditioning where required
Buttons, zips, hems, linings, sashes, belts and hardware. Brought back to full-retail or resale-grade condition by trained tailoring partners in the network.
- Step 05
Quality check, preparation and return
Final assessment, photograph, packaging and labelling. Returned to first-hand stock, outlet, your resale platform, or directly to a customer. The destination does not have to match the origin.
- Step 06
Performance and data reporting
Item-level data on recovery value, treatment performed, disposition and audit-trail compliance. Reviewed quarterly for process refinement.
Audited facilities. Item-level tracking. Eco-friendly processes as the baseline.
Opera operates through a vetted network of professional garment care facilities across the UK, Spain, the Netherlands, Germany and France. Scalable across markets without changing your supplier relationship.
